Our Robotic Moment: Turkle Says We Should Be Reframing the Questions about Technology and Our Humanity
by Susan Leem, associate producer
Humanoid robot ASIMO directs the Detroit Symphony Orchestra. (photo by: Honda, Ars Electronica/Flickr)
"The options are given in the description of the situation. We can call this the package problem. In the real world, situations are not bundled together with options. In the real world, the act of framing — the act of describing a situation, and thus of determining that there’s a decision to be made — is itself a moral task. It’s often the moral task. Learning how to recognize what is and isn’t an option is part of our ethical development…In life, the challenge is not so much to figure out how best to play the game; the challenge is to figure out what game you’re playing.”
In her latest book Alone Together, MIT professor Sherry Turkle cites this passage from Kwame Anthony Appiah's Experiment in Ethics to raise an important point about context and decision-making. She is concerned about the way we set up such important social questions, “quandaries” she calls them, such as: “Do you want seniors lonely and bored, or do you want them engaged with a robotic companion?” A “robotic companion,” in fact, may not be the only solution or even a viable one to “lonely and bored.”
She wants to make sure we’ve considered moral issues not only when setting up a quandary, but also when responding to it. And as Appiah suggests, how you frame and respond to a quandary is a moral issue that is part of a person’s moral development and obligation. Turkle takes on this task by questioning how we think about our relationship with technology.
In our show this week (title "Alive Enough?"), Sherry Turkle asks how we can shape technology to serve human purposes and not the other way around. During one poignant moment of the interview, she tells a story about how children and others have reframed one of the most fundamental questions of reality, about recognizing “aliveness” and having a new kind of pragmatism about how alive something needs to be for its purpose.
"By the time of the Darwin exhibit in 2006 I think, my daughter saw a Galapagos turtle which had been brought up from the islands, this was the life that Darwin saw. And she looks at this turtle…and she looks at me and she says, because this turtle is sleeping, she says ‘for what this turtle is doing, they could have just had a robot.’ And it struck me that from her point of view, the fact that it was alive mattered not at all.”
The package problem around technology is that most people simply want to ask whether it’s good or bad for us, and not how it changes us. How it changes us can be as complex and as fundamental as how we recognize life’s worth.
About the image: (lower right) A giant Galápagos tortoise on display at the American Museum of Natural History’s Darwin exhibition. The diorama was labeled with a “Live!” sticker. (photo: Andrew D. Miller/Flickr)